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November 30, 2007

Understanding the Networked Audience

by: Nancy Baym

I spent the latter half of this week in Princeton. I was invited by the Center for Information Technology Policy and spoke on the topic “Understanding the Networked Audience.” Here is a super-short summary of my talk:

Continue reading "Understanding the Networked Audience" »

Transmedia Story Telling - The Next Brand Building Super Engine?

by: Idris Mootee

Every individual in this world shares one commonality which is we all have stories to tell. Some have very interesting ones and some are sad. It is like we all have a photo albums or a 60 minutes documentary that talks about our life. The older we get, the more repetitive these stories become. The true role of story and storytelling is much greater, older, and elemental than Hollywood.

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The Renewable Electron Economy Part VIII.2: The Electric Farm - 2

by: Michael Hoexter

In Part 1 of this post, I started to construct a scenario where a medium-sized farm would do most or all of its work using electric farm equipment. This model of a farm had 1 large tractor with 250kW(335 hp) maximum power output and 4 smaller tractors with 50kW (67hp) maximum power output (though working at 50% power on the peak energy day).

Continue reading "The Renewable Electron Economy Part VIII.2: The Electric Farm - 2" »

How to Increase Customer Pain

by: Roger Dooley

palm_centro.jpg

Big companies often find great ways to aggravate their customers, and cell phone giant Sprint proves the point. John Wall of the Ronin Marketing blog posted a rant about Sprint’s advertising for their Centro Palm smartphone, Screw Your Customers.

Continue reading "How to Increase Customer Pain" »

November 29, 2007

Developing an Experience Strategy in 4 Parts

by: David Armano

I can remember a time not so long ago when the notion of "strategy" seemed nearly divorced from the design and/or creative process. Strategists performed competitive analysis or "landscapes", talked to stakeholders—aggregated industry reports and trends and did stuff with lots of charts, metrics, bullet points  etc.

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A Hollywood Producer's Master Class on Business Storytelling

by: John Caddell

Following on to yesterday's post on political storytelling--in the December Harvard Business Review, Peter Guber, best described, I guess, as a Hollywood mogul (former head of Columbia Pictures, producer of "Batman" and "Rain Man," among others), writes about "Four Truths of the Storyteller" (link - $$).

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The Six Lessons of Kiva

by: Guy Kawasaki

kiva.jpg

Stanford Magazine has a terrific article about Kiva called “Small Change, Big Payoff” by Cynthia Haven. This is the story of how Matt and Jessica Jackely Flannery created it to enable people to make micro loans to entrepreneurs around the world.

Continue reading "The Six Lessons of Kiva" »

November 28, 2007

Shop Talk Podcast #4 - Tony Ulwick on Determining What Customers Really Want from New Products

by: John Caddell
 

vintage_1.jpg

The podcast is back, this time featuring Tony Ulwick, author of the book "What Customers Want" and CEO of Strategyn, a consulting firm helping companies improve their innovation processes.

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WARC Report About the 50-plus and Advertising Creative

by: Dick Stroud

I have worked with Jo Rigby, the head of Insights at OMD, to research the way that different lifestyle groups of the 50-plus respond to advertising creative. If you are a member of WARC you download the report. For those of you who are not, you can apply for a trial membership and hopefully access the report.

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November 27, 2007

Marketing Challenge: Can We Profit From Poverty?

by: Alain Thys

Every day thousands of people die from bad marketing. Neither Google nor I remember where I read these words.  Perhaps I never read them at all. But as I was flying from Zurich to Amsterdam I couldn't get them out of my mind.

I had just read about Sir Bob Geldof badgering a number of CEO's on their moral obligation to get involved in poverty. And while - bless him - he probably saved quite a few lives by guilting them into a donation, I doubt whether anything beyond "token money" will change hands.

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Innovative Companies Must Excel at Partnering

by: John Caddell

There's a fascinating interview at Harvard Business School Working Knowledge with HBS professor Alan MacCormack, covering innovation and how it's moving away from Corporate R&D and into a collaborative web of partnering & alliances. (You can find a working paper on the subject here.)

Continue reading "Innovative Companies Must Excel at Partnering" »

Andy Grove on How Large Companies Can Become Disruptive Giants

by: Dominic Basulto

Andy_grove_intel In the current issue of Portfolio magazine, former Intel CEO Andy Grove suggests that corporate behemoths - sometimes, but not always - may be better suited to disruptive innovation than smaller, more nimble upstarts:

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Web 2.0 and the Myth of Non-Participation

by: Gary Hayes

At the Cross-Media Storytelling conference a few days ago I witnessed a strange event with one of the categories of speakers. There were three groups of speakers, forward thinking practitioners, catch-up heritage media representatives and theoretical, reflective academics.

Continue reading "Web 2.0 and the Myth of Non-Participation " »

November 26, 2007

Second Slice: Serious Games Embed Ambitious Marketing

by: Eliane Alhadeff (via Business & Games)

A new Canadian online digital magazine, Second Slice, focuses on issues of marketing in virtual worlds (click here to download)

According to its publisher and VP at One Up Marketing, Mario Parisé. Second Slice is “an attempt to give marketers who are active in virtual worlds a stronger and more unified voice. It all got started when the more mainstream business press decided to go on a Second Life bashing spree, ridiculing marketers and businesses going in-world.”

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Cyber Monday Impulse Buying

by: Roger Dooley

Cyber Monday is one of those recent inventions that seems a bit suspect. Is the Monday after Thanksgiving really the biggest ecommerce sales day? It looks like Cyber Monday will have to work hard to beat Black Friday, when reports indicate that shoppers spent over $500 million online. Just in time for the online sales blitz, Web marketing expert Gord Hotchkiss has written a thoughtful post on Web impulse buying.

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IT Risk - Platform and Architecture Matter

by: John Caddell

ITRisk - book.gifOnce, in my days running sales and marketing for a software company, the VP of Technology was growing agitated with my complaints about our product's hardware and database architecture. "OK," he said in exasperation, "if you don't like [proprietary platform], what platform do you want the product to run on?" In imitation of a Qwest ad from that time, I said, "I want it to run on any operating system, on any database, from any provider." I then glanced at him to make sure he wasn't winding up to smack me in the head. "You asked."

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Innovation and Design Thinking - Is It A Mindset, Process or Profession?

by: Idris Mootee

Continuing on this topic. Let's start with some key findings from a recent McKinsey survey.  According to the survey, a company's main challenge with innovation today is finding enough talented people.
 

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November 25, 2007

Unleashing the Power of Remote Collaboration & Virtual Team Management

by: Christian Smagg

When thinking about factors that distinguish top performing companies, the root of their success often can be traced to the human equation. But how many companies are able to tap more than a fraction of their workforce potential? How many are able to take advantage of latent talents, ideas and contributive strengths waiting to be switched on? How many are able to unleash the power of remote collaboration & virtual team management? The companies that find the means to use a larger fraction of their human resources will undoubtedly supersede their competitors. That is their edge in the global economy.

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November 24, 2007

Black Friday Neuromarketing

by: Roger Dooley

Across the U.S., retailers launched massive ad campaigns for the day after Thanksgiving, a.k.a Black Friday. The biggest shopping day of the year offers retailers a major challenge: how to get people into THEIR store, because once there the customers may spend a good part of their holiday gift budget. While most of the stores use the unsubtle approach of marking a small number of items down to ruinously low prices, there’s certainly some psychology at work too.

Continue reading "Black Friday Neuromarketing" »

November 23, 2007

Telemarketing Calls ... the Customer Strikes Back

by: Alain Thys

We probably all know the trouble Vincent Ferrari's had to go through when trying to cancel his AOL account over the phone. But to vindicate him and all other victims of the telephone terror direct marketers often inflict on us, Tom Mabe created a rather cruel, yet hilarious method of dealing with any tele-marketer that dares to invade his privacy.

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Serious Games To Understand Nanothech Available For Download

by: Eliane Alhadeff

Via: NanoMission - 3 Games Modules Available For Download!

Following my prior post Serious Games To Understand Nanotech, PlayGen has made 3 game modules available for download:NanoMedicine, NanoScaling and Nano Imaging.

Continue reading "Serious Games To Understand Nanothech Available For Download" »

Art, The Golden Mean, and The Brain

by: Roger Dooley

thumb_golden_mean.jpgWhat do mathematicians, architects, sculptors, biologists, and graphic designers have in common? They all use what is perhaps the most interesting number in mathematics: the Golden Mean, also called the Golden Ratio and the Golden Section.

Continue reading "Art, The Golden Mean, and The Brain" »

November 22, 2007

The 4 Ps of Innovation and Design Thinking

 by: Idris Mootee 
Idris.jpgThis has been a crazy week. And worse we missed out flight by 5 min yesterday and ended up spending the afternoon in O'Hare eating really bad food. Here's a photo of us between meetings. I realized I have not posted anything since last week. It is not usual as I always try to do that at least every other day. Here we go, back to our topic of "design thinking" and "innovation". Both topics are getting popular but least understood in the executive offices

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Wine Tasting Trickery

by: Roger Dooley

wine_evaluation.jpgWine and coffee seem to be common topics here at Neuromarketing. Perhaps it’s because I enjoy both, but also because each of these beverages comes in an infinite variety of flavors and is available in varied methods of delivery.

Continue reading "Wine Tasting Trickery" »

November 21, 2007

Serious Games Pioneering How We Will Learn & Work In The Future

by: Eliane Alhadeff  (via Business & Games)

For most people, video games mean entertainment, like TV or the movies. But their true meaning may be much bigger, impacting every aspect of our world, from education to business, society and culture.

IBM explores how video games may impact every aspect of our world, from education to business, society and culture.

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Some Research about Travel and the 50-plus

by: Dick Stroud

Research (from Alliance & Leicester) has looked at the goals and ambitions of the UK’s 50 plus and shows that travel is at the top of their agenda. Over half (54%) want to travel more regularly and to long-haul destinations and a further (22%) want a “once in a lifetime holiday” in the next decade.

Continue reading " Some Research about Travel and the 50-plus" »

Starbucks vs. McDonald’s: Coffee War Heating Up

by: Roger Dooley

starbucks_vs_mcdonalds.jpgBurger giant McDonald’s has the lucrative upscale coffee market dominated by Starbucks clearly in its sights. According to an AP report, McDonald’s Eyes Ballooning Coffee Market,

Continue reading "Starbucks vs. McDonald’s: Coffee War Heating Up" »

November 20, 2007

The Dandelion Exhibition Launches!

by: Design Translator

Ok the secret is finally out and one of the reasons why I have been “extra” busy during my down time!

Continue reading "The Dandelion Exhibition Launches!" »

The Marketplace Drama Theory

by: Yann Gourvennec

dramaAll the world’s a stage and all the men and women merely players … (1)

Our friend Markus Giesler is assistant professor of marketing at York University’s Schulich School of Business in Toronto, ON, Canada. He is also the author of a previous article on Napster (the anthropology of file sharing, consuming Napster as a gift). Here is his new opus in which he compares marketplaces with drama.

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Ditch Your Age Segmentation - Target Generation V

by: Dick Stroud

According to Gartner, in 10 years the largest influence on all purchases will be the virtual experience associated with them. By 2015, more money will be spent marketing and selling to multiple anonymous online personas than marketing and selling offline.

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Should You Talk to Your Daughter before Unilever Does ?

by: Alain Thys

If I were responsible for corporate PR at Unilever, I'd be getting little bit nervous about the chatter in the blogosphere these days. A few weeks ago, there was the video by Rye Clifton (see below) in which he challenged the company's dual position on women. With Dove they take the high ground, and defy the beauty industry's push for übersexy women. With Axe, they then do exactly what they condemn.

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November 19, 2007

When Retail Goes Virtual

by: C. Sven Johnson

I caught a whiff of this piece on the Guardian earlier this month, and having finally read it, all I can say is, thank the Flying Spaghetti Monster someone else is starting to talk about the impact virtual worlds will almost certainly have on real world commerce. Victor Keegan has fired a nice warning flare in his article, “Virtual China looks for real benefits” (Link). From the piece:

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The Six Sins of Greenwashing

by: Joel Makower

Is green marketing just a series of lies?

That's one conclusion to be drawn from a new study that examines hundreds of environmental labeling claims and found pretty much all of them wanting, suffering from sins of either omission or commission.

Is it any wonder that consumers are overwhelmingly wary of green marketing and view it as "just a sales tactic"?

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November 18, 2007

Interview with Arlen Ritchie, Moola's CEO

by: Alex Eperjessy (via Business & Games)

They call themselves a hot new advergaming company. Blogger opinions are already split on this, with some calling it a great idea and others arguing that it’s nothing but a fishy scheme. Last week, Moola’s CEO, Arlen Ritchie, gave me a presentation that stretched slightly over one hour. He gave the demo, I asked the questions. The result is below, God help us all.

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Slow Innovation

by: Dominic Basulto

Slow_innovation_snails Companies that innovate at a snail's pace may not be in quite the competitive mess that some experts think they're in. Forget rapid prototyping and rushing beta versions of products to markets.

Continue reading "Slow Innovation" »

Waning Opportunity to be Early Mover on Green

by: David Wigder

BBMG recently reported that US consumers increasingly say that words like “socially responsible” (88% say these as words describe them “well”, 39% as “very well”) and “environmentally friendly” (86% well, 34% very well) describe them. It should not be surprising then that many leading companies today are aligning their brands with more socially reponsible and eco-friendly activites and attributes. (See “Defining Green Brand Leadership”, Marketing Green, October 29, 2007)

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November 17, 2007

More on using the Cynefin framework

by: John Caddell

If you found value in Dave Snowden's and Mary Boone's recent Harvard Business Review article (discussed in an earlier post), you should read Dave's post on "safe-fail probes"--it's sort of a second chapter to that article focusing on applying the Cynefin framework.

Original Post: http://shoptalkmarketing.blogspot.com/2007/11/more-on-using-cynefin-framework.html