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On this blog we assemble the world's sharpest minds in marketing and strategy innovation. People who spark exceptional insights in their field of expertise and inspire their readers to action.

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January 31, 2008

Bars and Business - Social Objects and Business Objects

by: Sigurd Rinde

Hugh's post on social objects the other day resonated with many, and I still remember Jyri bouncing a beach ball around at Reboot a couple of years ago.

Allow me to quote Hugh reporting from a social setting:

Continue reading "Bars and Business - Social Objects and Business Objects" »

The Hottest New Agency for the Year Is WANAA!

by: Idris Mootee

The hottest new agency is WANAA (We Are Not An Agency). Ok, there is no agency called WANAA. You get the point.  Headhunters are calling everywhere tyring to recruit new heads for interactive agencies as many have plans to replace theirs. The problem is the interactive heads just move around from one agency to another...with little result...sadly. This is not going to change anything. Coming back to the topic of agency consolidation, these are the questions:

Continue reading "The Hottest New Agency for the Year Is WANAA!" »

What Do You Do During Commercials? 95% Not Watching

by: Karl Long

Just read this over at JaffeJuice and Joseph extrapolates that the chance basically only 5% of people with the TV on are actually paying attention to advertisements. Wow, I thought it was only half of advertising that was wasted, we just didn't know which half :-)

Continue reading "What Do You Do During Commercials? 95% Not Watching" »

The State of Green Business, 2008

by: Joel Makower

My colleagues and I at GreenBiz.com have just published State of Green Business 2008, an accounting for how, and how much, the greening of business is moving the needle on environmental issues.

The simple answer: not much -- and certainly not enough.

Continue reading "The State of Green Business, 2008" »

Virtual Worlds at the Center of Technology and Society Trends

by: Rick van der Wal  via Business and Games Blog

Ross Dawson over at rossdawsonblog.com created an interesting ‘map’ of webtrends for 2008 called the ‘Trend Blend 2008+‘ (click to see the complete map, PDF warning).The map is based on the Shanghai underground, having 5 major lines (Society, Politics, Economy, Technology, Demographics) - connecting 5 big trends (Digitalisation, Globalisation, Ageing, Anxiety and Virtual Worlds) trough smaller trends, hypes and phenomena. Dawson places Virtual Worlds at the heart of Technology and Society for 2008 webtrends.

Continue reading "Virtual Worlds at the Center of Technology and Society Trends" »

January 30, 2008

Rearranging the Deck Chairs

by: Jonathan Salem Baskin

A record $27.5 billion in ad agency accounts went into play in 2007, as clients elbowed one another to get chairs closer to the railing on the Titanic.

Those are some expensive chairs. Half of the total amount spent the year prior was up for grabs. The numbers, compiled by Adweek, cover accounts worth more than $20 million. You can imagine similar turmoil in smaller accounts. Or perhaps more.

Continue reading "Rearranging the Deck Chairs" »

Best Illustrators On The Planet

by: Scott Goodson

Some of the work from these illustrators is familiar. I love the work from Mario Wagner, Andy Potts, Pablo, Radim Malinic and Lino (images in this order). More images here.

Continue reading "Best Illustrators On The Planet" »

Top 5 Harvard Business Review Breakthrough Ideas

by: John Caddell

In which we select the best of the annual Harvard Business Review list of twenty breakthrough ideas (free link) for the benefit of time-constrained executives everywhere. This service is provided at no extra charge.

Continue reading "Top 5 Harvard Business Review Breakthrough Ideas" »

36 Online Techniques to Supercharge Your 2008 Digital Marketing Plan

by: Christian Smagg

Digital_MarketingGot your marketing plan ready for 2008?

Let me first ask you this simple question since you would be surprised (or not) to discover that a startling 40% of marketing professionals don't even have a formal marketing plan. Surprisingly, not everyone develops a plan - even though most will agree that it is the foundation to successful and effective marketing.

Continue reading "36 Online Techniques to Supercharge Your 2008 Digital Marketing Plan" »

January 29, 2008

How to Fix Your Selling Process in 192 Pages (not)

by: John Caddell

A column in today's Wall Street Journal boils it down for us: "...[C]ompanies need to 'reinvent' the way they sell, to focus on their customers rather than product features."

Stop me if you think you've heard this one before.

Continue reading "How to Fix Your Selling Process in 192 Pages (not)" »

Influence Ripples, Tipping Points + Toast

by: David Armano

Consider this:

I got the latest Fast Company nearly a week ago.  I browsed the cover and noticed the "Un-Tipping Point" headline on the cover.  I then packed the magazine in my bag planning to read it on the train.

I never did.

Continue reading "Influence Ripples, Tipping Points + Toast" »

Bridging The Gap Between Online and Offline Shopping

by: Ilya Vedrashko

A couple of years ago, I posted a small blurb on Fast Company's blog about how customer expectations of offline retail are being shaped by their online shopping experiences. Last month, Business Week published an article pretty much to the same effect: 

Continue reading "Bridging The Gap Between Online and Offline Shopping" »

Why Choose This Book?

by: Roger Dooley

Why Choose This Book? How We Make Decisions by Read Montague sounds like the perfect read for neuromarketing and neuroeconomics enthusiasts. In fact, the book does provide some interesting insights but the overall density of actionable information, at least for marketers, is fairly low. The title might lead one to believe that the book is a distillation of consumer purchasing behavior, but in fact it is a wide-ranging discussion of the neuroscience of human decision making.

Continue reading "Why Choose This Book?" »

January 28, 2008

Dissecting Advertising Clutter, Part II

by: Ilya Vedrashko

Last November, I spent some time poking around and trying to figure out where the "an average American is exposed to 5000 ad messages" number had come from (see the original post). President of Yankelovich J. Walker Smith, whom I cited as one of the sources, offered his explanation in a comment to the post on Hill Holliday blog:

Continue reading "Dissecting Advertising Clutter, Part II" »

Innovation + The "Un-Agency"

by: David Armano

Is there really such thing as an "un agency"?

I'm always on the lookout for patterns: And the industry is full of them right now. 

Continue reading "Innovation + The "Un-Agency"" »

Ad Agencies and The Perfect Storm - Adv Giants Like Ogilvys Are Facing the Biggest Challenge in 50 Years

by: Idris Mootee


tornado.jpgI've seen a few downturns and what happened to ad spend. In most cases ad-spending plunges 8-12% when there is a slow down, but I think this time is little different. I was having lunch with a friend who is the CEO of a vertical content and search company in California and we're talking about this subject and we shared the same opinion. Digital media will be a shining star in this downturn.

Continue reading "Ad Agencies and The Perfect Storm - Adv Giants Like Ogilvys Are Facing the Biggest Challenge in 50 Years" »

A Big Welcome to Idris

by: Alain Thys

Just when you think the blogosphere has nothing new to offer you run into Idris Motee. As CEO and Chief Strategist at Idea Couture, his blogging personality explores the intersection of business strategy, experience design and disruptive technologies.

And today, we're proud to welcome him as a contributor to the Futurelab blog as well. All we can say is ... fasten your seatbelts.

Virtual Identity Management

by: Rick van der Wal via Business and Games Blog

On the internet we present ourselves differently to different audiences. Of course this is not a purely digital phenomena, but the internet has greatly amplified our need, and ability to do so. As Joseph B. Walther, a professor of communication and telecommunication at Michigan State University, told the New York Times in a recent interview, On-line Social Networking is like “impression management on steroids”.

Continue reading "Virtual Identity Management" »

January 27, 2008

How is the Getty Museum Different from Enron?

by: John Caddell

It's not a trick question. There may be little difference at all. The Getty is one of several museums that have been accused of systematically acquiring stolen antiquities. (The Getty last year agreed to return forty disputed works to the Italian government.)

Continue reading "How is the Getty Museum Different from Enron?" »

Edumacation

by: Karl Long

Found this video on Jonnie Moore's always thought provoking blog. It's a collaboration of 200 students in an anthropology class that looks at the defining characteristics of students today.

Continue reading "Edumacation" »

Forget the A-List After All

by: Guy Kawasaki

Picture 1.jpg

You've got to read "Is the Tipping Point Toast?" by Clive Thompson in FastCompany. The gist of Thompson's piece, based on the work of Duncan Watts of Yahoo Research, is that the theory that a select few "key influencers" matter more than "the rest of us" when it comes to viral and word-of-mouth marketing campaigns is flawed.

Continue reading "Forget the A-List After All" »

January 26, 2008

Finally a PC That Every Designer Has Dreamed about!

by: Design Translator

Check out this very clever Napkin PC designed by Avery Holleman that is perfect for collaborating designers. Using e-ink and RF technology it allows designers to draw in colour and skip the very tedious stage of transferring the sketch into a digital format.

Continue reading "Finally a PC That Every Designer Has Dreamed about!" »

World Trend Map 2008

by: Ilya Vedrashko



Ross Dawson: "While last year's map was based on the London tube map, the 2008 map is derived from Shanghai's underground routes. Limited to just five lines, the map uncovers key trends across Society, Politics, Demographics, Economy, and Technology."

Original Post: http://adverlab.blogspot.com/2008/01/world-trend-map-2008.html

Advergames for iPhone

by: Ilya Vedrashko

Not too many of those. Actually, just one.


Continue reading "Advergames for iPhone " »

Marketer's Inward Focus

by: Dick StroudThis is a general observation about marketing not something specific about the 50-plus.

Continue reading "Marketer's Inward Focus" »

January 25, 2008

Fans, Translation, and Cultural Flow

by: Nancy Baym

My favorite band, Madrugada, has released a new record. It’s an emotionally-loaded time for them and their fans: their guitarist, whose contribution to their sound cannot be replaced, passed away last summer, just a month after most of this record had been recorded. The surviving members returned to the studio, finished the record, and have just released it to fawning reviews.

Continue reading "Fans, Translation, and Cultural Flow" »

Customer Loyalty is Real-Time

by: Jonathan Salem Baskin

I put "customer loyalty" in the same category of happy myths as those of creation science, voter intelligence, and brand equity.

Most loyalty programs are just another form of sales incentive. Call them what you want, but point or mileage accrual engenders little more trust or conviction than an annual holiday bonus check. Repeat customers as likely to be trapped by habit or circumstance as by any sense of commitment. 

Continue reading "Customer Loyalty is Real-Time" »

Polls: 44% Normally Disbelieve Any And All Company Statements

by: David Polinchock

Thanks to copyranter for the tip on this piece. Wow, 44% of people surveyed don't believe anything a company says! If ever there was a reason to understand the value of compelling, authentic and relevant brand experiences, this could be it! If this many people don't believe what you say, you better give them a good reason to believe what you do! There's not an industry on the list that cracks 40% trust and that's pretty sad. Some interesting numbers:

Continue reading "Polls: 44% Normally Disbelieve Any And All Company Statements" »

Starbucks Trying to Cut Buyer Pain

by: Roger Dooley

thumb_starbucks_2.jpgAs described many times here at Neuromarketing, paying for a product activates the brain's pain center, particularly if the price seems too high to the person making the buying decision. Starbucks is the company that taught us that $5 for a cup of coffee (or at least for a skinny mocha peppermint latte with an extra shot ) isn't too much too pay.

Continue reading "Starbucks Trying to Cut Buyer Pain" »

The Nielsen Company's 2008 Guide To The Super Bowl

by: Scott Goodson

The Nielsen Company today released its annual Guide to the Super Bowl which showcases a wide range of consumer and media information about the most notable marketing event in the U.S. - the NFL's Super Bowl - scheduled for February 3 in Glendale, AZ. For more information email the very friendly...Lucy.Aleman@nielsen.com

Continue reading "The Nielsen Company's 2008 Guide To The Super Bowl" »

8 Reasons to Do Your Market Research in Virtual Worlds

by: Rick van der Wal via Business and Games Blog

market research.jpgThe business communicators of Second Life blog posted a very interesting interview with Mary Ellen Gordon, president of research company Market Truths. They asked 9 questions on the value, and how to approach, market research in Virtual Worlds (Second Life in particular). When asked for the reason why to do research in Virtual Worlds at all, she answered:

Continue reading "8 Reasons to Do Your Market Research in Virtual Worlds" »

January 24, 2008

Big News from Last.fm

by: Nancy Baym

Last.fm users may have noticed that the 2-toned indicators of whether a song could be streamed in its entirety or for only 30 seconds changed colors today. The small aesthetic shift is a sign of a much larger one announced on the Last.fm Blog today:

Continue reading "Big News from Last.fm" »

The Brain’s “Aha!” Spot

by: Roger Dooley

Long recognized psychological phenomena and various aspects of human behavior are being localized in the brain daily, it seems, and the latest to be studied is discovery, often referred to as an “Aha!” or “Eureka!” moment. This is the turning point when one realizes that one has found what one is looking for or has solved a vexing problem.

Continue reading "The Brain’s “Aha!” Spot" »

The Ad Zapper in Your Brains

by: Ilya Vedrashko

During commercial breaks,

  • 41.2% of viewers channel-surf
  • 33.5% talk with others in the room or by phone
  • 30.2% mentally tune out
  • 5.5% regularly fully attend to commercials

Continue reading "The Ad Zapper in Your Brains " »

Volunteer - What Me?

by: Dick Stroud

nfpSynergy is a UK research consultancy for not for profit organisations (e.g. charities, housing associations and public bodies).

Continue reading "Volunteer - What Me?" »

January 23, 2008

Branded Waiting

by: Jonathan Salem Baskin

After all of the zillions in hours and money spent on making the world's corporations customer-centric, there's one brand experience that most companies seem dedicated to delivering: making consumers wait.

Continue reading "Branded Waiting" »

Starbucks Rips Another Page from the McDonald's Playbook

by: Dominic Basulto

Starbucks_drive_throughStarbucks is quietly rolling out a pilot program of $1 coffees and free refills to customers at select stores in Seattle. Despite all indications that Starbucks is slowly morphing into a McDonald's-like fast food chain complete with dollar menus, highway rest stops, and drive-through windows, Starbucks spokespersons vigorously deny the notion, claiming that the pilot "is not indicative of any new business strategy."

Continue reading "Starbucks Rips Another Page from the McDonald's Playbook" »

10 Ways Digital Can Help You Thrive in a Recession

 by: David Armano

The question isn’t if we’re heading into a recession. It’s how bad will it be—and what we learn from it? As marketing budgets feel the squeeze of the housing crisis and a slowing U.S. Economy, now is a good time to think about opportunities. That’s right. Opportunities. It just happens that the digital medium could be your best friend in a time when belts tighten. Here’s a few starters for how digital can help your business or brand thrive in a recession:

Continue reading "10 Ways Digital Can Help You Thrive in a Recession" »

Don't Let Negotiating Counterparts Overcommit

by: John Caddell

The most useful part of Danny Ertel and Mark Gordon's recent book "The Point of the Deal," to me, is this lesson: in a negotiation, if you convince the other side to do more than it can reasonably deliver, you have not won anything. More likely, you have set up the project for failure.

Continue reading "Don't Let Negotiating Counterparts Overcommit" »

January 22, 2008

Green Content Syndication: Part II - Top Environmental Diggers

by: David Wigder

One of the most effective ways to syndicate content is to activate power users on sites such as Digg. Quite simply, “Diggers” uncover and bookmark interesting content – news articles, images and videos – for others to view.

Continue reading "Green Content Syndication: Part II - Top Environmental Diggers" »

Collaboration or Individual Leadership? Which Is It?

by: John Caddell

Collaboration is in. The WSJ Business Insight article "Leading From Below" states, "at most companies, senior managers are increasingly hamstrung by the demand from investors and analysts for immediate results"--requiring middle managers to provide leadership at the company level. Other scholars say dissent in the workplace is to be encouraged. The democratic organization is gaining traction.

Continue reading "Collaboration or Individual Leadership? Which Is It?" »

January 21, 2008

How I Simplified My Life and Became a More Efficient Designer

by: Design Translator

What a mess!

About 5 or 6 months ago, I decided that I needed to simplify my life.

Due to a lot of diverse interests and that little bit of an overachiever in me, I have a bad habit of taking on and doing more than I can actually handle. Furthermore, the fact that I tend to lose interests in things very quickly or jump around on different projects does not help me one bit at all. Coupled with the stresses of my job, I was just flat out overloaded!

Continue reading "How I Simplified My Life and Became a More Efficient Designer" »

Using Online Networks for Market Research Can Be Dangerous

by: George Silverman

In an article last Monday in the Wall Street Journal, reporter Emily Steel described the growing trend of using online social networks -- both existing and company-encouraged -- for marketing research. It's a very dangerous trend, as I point out in my letter to her. Many companies are headed for disaster if they give undue weight to the opinions expressed on their online networks.

Continue reading "Using Online Networks for Market Research Can Be Dangerous" »

Long Now Foundation: Slower Pace, Better Future ... Well Maybe

by: Yann Gourvennec

header-logo.png

Good morning, we are on Monday, the twenty first of January zero two thousand and eight. No this isn’t a typo, but rather a sign that we are taking into account the fact that humanity still has a few millenniums to go through. Well… hopefully!

Continue reading "Long Now Foundation: Slower Pace, Better Future ... Well Maybe" »

Ten Questions with Garr Reynolds

by: Guy Kawasaki

All hail Garr Reynolds! He has written the definitive book about making great presentations: Presentation Zen: Simple Ideas on Presentation Design and Delivery (Voices That Matter). To give you a taste of his book (and increase my link count), here are ten questions (really thirteen) with Garr.

Continue reading "Ten Questions with Garr Reynolds" »

Cultural Brain Differences

by: Roger Dooley

arthur_aron.jpgIt appears that neuromarketing practitioners face one more challenge in analyzing brain scans. Research at Stony Brook University, Massachusetts Institute of Technology (MIT) and Stanford University shows that people from East Asian cultures use their brain differently than people raised in the U.S. The study, titled “Cultural Influences on Neural Substrates of Attentional Control,” appeared in the January issue of Psychological Science.

Continue reading "Cultural Brain Differences" »

January 20, 2008

Green Content Syndication: Part I - "Deconstructing" Websites

by: David Wigder

Traditionally, publishers have viewed websites as content destinations, challenging marketers to drive traffic to specific websites in order to engage consumers with relevant content.  

Continue reading "Green Content Syndication: Part I - "Deconstructing" Websites" »

What Are You Doing? We're Idea-ting

by: Dominic Basulto

 

The above video is IBM's tongue-in-cheek look at corporate brainstorming events. This 0:30 ad has been played over and over during each week of the NFL playoffs as IBM reminds managers all over the country to just do it when they get back into the office on Monday.

[video: IBM Commercial: Idea-ting Session]

Original Post: http://endlessinnovation.typepad.com/endless_innovation/2008/01/what-are-you-do.html

Target Doesn't Engage With Non-Traditional Media - AdPulp

by: David Polinchock

You know, there are many companies that we would all expect to respond like this, but Target isn't among them. I'm with David Burns from Adpulp on this one. Companies have to work much harder then this if they want to not wind up as fodder for the blog world -- and the MSM.

Continue reading "Target Doesn't Engage With Non-Traditional Media - AdPulp" »

January 19, 2008

Jonathan Ive, Design Genius or Something Else?

by: Design Translator

According to Gizmodo there is an uncanny resemblance between the great work of Dieter Rams to the work of Jonathan Ive head of Industrial Design at Apple.

Continue reading "Jonathan Ive, Design Genius or Something Else?" »

Jumping on the Bandwagon

by: John Winsor

What happens when two companies advertise their respective products in the same 30 second spot? It’s intrusive and disjointed. Still, does doubling up on ads boost both brands? What if one brand has poor memory recall or is associated with poor quality? Does it bring down the other brand? It will be interesting to see the effects of “double-branding,” and in particular, on this spot for HP computers and the newly released action-film, “Jumper.”

Continue reading "Jumping on the Bandwagon" »

Why Is It Even Harder for Leaders to Innovate?

by: Idris Mootee

Here I am with Adam (a smart and creative guy who started with us only for a week) in our new office. He was given three tools to get started: 1/ a power drill 2/ a IBM tablet and 3/a blackberry. He has a typical profile of the people that we carefully select ..the left and right brainer..the raw material for an innovation provocateur.

Continue reading "Why Is It Even Harder for Leaders to Innovate?" »

Is User-friendliness a Sure Marketing Bet?

by: Yann Gourvennec

Yann Gourvennec on user-friendlinessVery often, I hear people say that you have to make your end-user’s lives easier to generate a marketing success. However paved with good intentions this statement may be, I did ask myself the question whether making users’ live easier is a sustainable marketing argument for the development of a business.

Continue reading "Is User-friendliness a Sure Marketing Bet?" »

A New Role For Marketing

by: Roger Dooley

Brain studies are providing lots of new insights into consumer behavior, but this post recognizes a new and important role for marketing based on neuroscience research. If you are an occasional Neuromarketing reader (or grazer!), this is one post that you may want to bookmark.

Continue reading "A New Role For Marketing" »

Microsoft ESP Leveling The Serious Games Market Playing Field

by: Eliane Alhadeff

Following my recent posts Serious Games Market Enroll Major Players, $9 Bi: Microsoft's Conservative Estimate For The Serious Games Market and Microsoft Shaping The Serious Games Movement Into A Multi-Billion Dollar Market , I thought it was time to go deeper into the Microsoft ESP Commercial Off The Shelf (COTS) platform under a marketability perspective.

Continue reading "Microsoft ESP Leveling The Serious Games Market Playing Field " »

January 18, 2008

It's Time for Brands to Arise

by: Jonathan Salem Baskin

World stock markets are crumbling. Financial institutions are writing-off losses in the billions. Workers are in fear of losing their jobs. Home-owners are scared of looming mortgage payments. The dismal holiday sales and ongoing economic uncertainty suggest that nobody is feeling too comfortable with spending money. And the mid-term outlook doesn't look any better.

Continue reading "It's Time for Brands to Arise " »

let's define our terms: what is a "social networking technology"?

by: danah boyd

In writing Social Network Sites: Definition, History, and Scholarship, Nicole Ellison and I wrote many iterations of the definition of the term "social network sites" and why we chose to use this instead of "social networking sites."

Continue reading "let's define our terms: what is a "social networking technology"?" »

Ambient Interruption

by: David Armano

We are living in an age of ambient interruption. Gone are the days when we flipped through channels while Ads interrupted our programming. Broadband, wireless and file sharing killed the radio star and all our media is served to us on a "need it now" basis. We think we need it? We go out and get it. We've been liberated to ignore the assault on our senses telling us to buy, asking us to try and selling the myth of brand.

Continue reading "Ambient Interruption" »

Media Agencies Are Getting Younger

by: Dick Stroud

The IPA’s 2007 Agency Census has just been published. I rushed to see what was happening to the age of agency staff. Wow, the percentage of under 30s are increasing.

Continue reading "Media Agencies Are Getting Younger" »

January 17, 2008

Super Bowl Redux, Redux Pt.2

by: Jonathan Salem Baskin

Fart jokes. Bad puns. Scantily clad models. 

That's what the commercials on Super Bowl Sunday will give us next month. Created to appear but once in the light of TV, the spots will endeavor to out-dare one another in a virtual arms-race of foolishness, ribaldry, and expense.

Continue reading "Super Bowl Redux, Redux Pt.2" »

MellaniuM: When Reality Feels Like a Serious Game

by: Eliane Alhadeff

The revelation that games could be serious has now become conventional wisdom: "we've gone from games representing life to becoming life".

Continue reading "MellaniuM: When Reality Feels Like a Serious Game " »

The First Great Business Book of 2008

by: John Caddell

When I was growing up in the northeast US, it became fashionable for weather forecasters to declare, "This is one of the ten best days of the year!" And I always wondered what happened if they used up their ten-best days too early--for example, not being able to duly recognize a spectacular October 17th.

Such is the risk in proclaiming a book on January 14 to be one of the best books of the upcoming year. But if I read five better books than "The Opposable Mind" this year, it will have been a good year indeed.

Continue reading "The First Great Business Book of 2008" »

Predictions for 2008 ... Eight business technology trends to watch

by: Christian Smagg

Listen to this article. Powered by Odiogo.com

Cristalball2008 While every day seems to bring a whole bunch of predictions and thoughts for this new year (and the decade to come!), I have selected this excellent article from The McKinsey Quarterly entitled "Eight business technology trends to watch". In a Nutshell, this article provides an extremely interesting overview of emerging technology-enabled trends that will shape businesses and the economy in coming years.

Continue reading "Predictions for 2008 ... Eight business technology trends to watch" »

January 16, 2008

Super Bowl Redux, Redux Pt.1

by: Jonathan Salem Baskin

I've written for the past few years now on my utter befuddlement over Super Bowl advertising.

We live in an age when making a connection between the fleeting exposure of mass-market awareness and subsequent sales keeps getting harder, less dependable, and certainly more expensive. Yet some bold, damn-the-torpedoes brand marketers seem committed to not just thinking otherwise, but putting their employer's/client's money where their, er, bravado is.

Continue reading "Super Bowl Redux, Redux Pt.1" »

Exploring Adjacent Sector Innovation Requires External Provocateurs

by: Idris Mootee

I finally got some time today to visit our new office. I really like this space as it has three sides of window in a very hip area. We were trying to visualize how all our innovation space should come together and what to do with each "innovation playroom". Here are some photos. I guess it will take another 3-4 weeks before it is fully functional when other Herman Miller (They did a partial delivery today of 30 Mirra chairs) furniture arrives. It is a 6 week order cycle. My batch of new MacBook Air will probably come before the desks.

Continue reading "Exploring Adjacent Sector Innovation Requires External Provocateurs" »

Why Expensive Wine Tastes Better

by: Roger Dooley

For Neuromarketing readers, it’s not big news that the perception of wine drinkers is altered by what they know about the wine (see Wine and the Spillover Effect, for example). Now, researchers at Stanford and Caltech have demonstrated that people’s brains experience more pleasure when they think they are drinking a $45 wine instead of a $5 bottle - even when it’s the same stuff.

Continue reading "Why Expensive Wine Tastes Better" »

mobile phone credits as currency in Kenya

by: danah boyd

As everyone knows, Kenya has been in a state of unrest since the corrupt elections in December. Interestingly, a surge of homebrewed cyberactivism has emerged to aid in information flow and resource sharing (as well as political organizing). As an example, take a look at Afromusing's Twitter stream which contains regular updates from Kenya.

Continue reading "mobile phone credits as currency in Kenya" »

Digital Experience Design + A New Book From David Lee King

by: David Armano

Meet David Lee King.  David's a librarian.  David's interested in transforming the library experience.  He's also interested in Experience Design—specifically, Digital Experience Design.

Continue reading "Digital Experience Design + A New Book From David Lee King" »

January 15, 2008

Complex business problems need diagnosis, not packaged solutions

by: John Caddell

Dave Snowden, whose posts are always interesting and instructive, says this in a post today:

What I am finding is that the more accurately you can describe the situation, the less you need formal intervention methods. For example if I can show a statistically valid trend, supported by narrative then most people in leadership or management positions can work out what they need to do.

Continue reading "Complex business problems need diagnosis, not packaged solutions" »

MySpace Builds Game Portal?

by: Ilya Vedrashko (via Business & Games)

Looks like MySpace is working on a gaming portal. The URL for this page is games.myspace.com. This could be a hit if the games are less like the ones you can find on other casual game destinations (Yahoo Games, for example) and more like Facebook app games with a stronger social component to them. Social advergames on MySpace would also be an interesting ad channel.

Continue reading "MySpace Builds Game Portal?" »

The Economist Debate on Social "Networking"

by: danah boyd

The Economist is doing an "Oxford-style debate" on the following proposition:

"Social networking technologies will bring large [positive] changes to
educational methods, in and out of the classroom"


Given that MySpace and Facebook are ubiquitous, can social networking be defined as the "collective power of community to help inform perspectives that would not be unilaterally formed" or is it simply a distraction for students? Can these tools could be used in the classroom?

Continue reading "The Economist Debate on Social "Networking"" »

Technical problems - please bear with us

We're having some technical issues right now - mostly due to some comment spammers that have unleashed hell on us...
At the same time we are moving to a new, better, bigger server. This creates some interruptions too, but ultimately will hopefully help solve the first set of problems.
So, if the site seems slow, comments aren't showing up, or any other misbehaviour....please be patient.
Thanks

January 14, 2008

Phone quest, or Please be less creative

By: Marina Natanova

Like in many other countries, telecom operators in Russia do not have fixed contracts with phone producers: you buy a phone and a contract (sim-card) separately. To my mind, it is quite convenient: you can change phones or operators as often as you like or need.

Continue reading "Phone quest, or Please be less creative" »

Corporations Foster Dialogue On the Environment

by: David Wigder

While many corporations leverage the Internet to distribute information about environmental initiatives, a few companies are going much further by facilitating two-way dialogue with stakeholders.  

Continue reading "Corporations Foster Dialogue On the Environment" »

Clorox Aims to Show that 'Green Works'

by: Joel Makower

Can a major consumer packaged goods company with a name indelibly associated with household bleach become a leading light in the green marketplace?

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January 13, 2008

8 Important Consumer Trends to Look out for in 2008

by: Design Translator

Early this year I wrote about the Top 5 consumer trends to watch for 2007 and how it relates to Industrial Design. Following tradition, here we go again for 2008, and this time it is a little earlier and hopefully will help all of us be a better prepared in our never ending push to identify, synthesize and create a product that could become the next big thing.

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The Renewable Electron Economy XII: The "Cheap Energy Contract"...Bedrock or Dinosaur?

by: Michael Hoexter

Other than functional differences between renewable and fossil fuel generators, one of the main issues related to green and renewable energy are the capital and the per unit energy costs of new, cleaner energy systems. 

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January 12, 2008

Of Balls and Band-Aids

by: Jonathan Salem Baskin

xerox logo - SB.gifAfter an 18-month development process, Xerox has unveiled a new corporate logo: a "friendly" font, and a red ball wrapped in band-aids. It promises to spend many millions this year to promote its new brand.

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Money Making Scheme?

by: David Jennings

In a review of Net, Blogs and Rock'n'Roll (the book) in this week's Spectator, Christopher Howse writes

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Serious Games And Blended Learning

by: Eliane Alhadeff

Blended Learning involves the use of multiple learning environments - usually some combination of physical/face-to-face and online/virtual approaches.

In the strictest sense, blended learning is when an instructor combines two methods of delivery of instruction. However, this term most often applies to the use of technology on instruction.

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Finland Fine Land and Hel Looks

by: Scott Goodson

A friend of mine Anne from Helsinki wrote a wonderful description about the spectacular styling and profiling found in the nordic capital of Helsinki. There is something incredible happening up there that I've never seen before. It's not London or Paris or even Tokyo, it's something far more interesting and distinctive.

Have a peak...

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January 11, 2008

Agencies Consolidation and Mega Mergers - Some Thoughts

by: Idris Mootee

While going through some my old files, I accidentaly discovered a small privately published book of DDB (now TBWA) in memory of 40th anniversary of the agency. Founded by Bill Bernbach (1911-1982), one of the early advertising legendaries of Madison Avenue. I remember it was given to me by then the president of the agency in 1989. It is a collection of his words.

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Technology and the World of Consumption

by: danah boyd

I had just finished giving a talk about youth culture to a room full of professionals who worked in the retail industry when a woman raised her hand to tell me a story. It was homecoming season and her daughter Mary was going to go to homecoming for the first time. What fascinated this mother was that her daughter's approach to shopping was completely different than her own.

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News Flash: 110% of Consumers Shop Green!

by: Joel Makower

This just in: pretty much every consumer is concerned about the environment and is thinking conscientiously about what they buy — how it's made, under what conditions, and by whom. All you have to do is make good, green stuff and they'll buy it! We've reached the tipping point!

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Figureprints, Fabjectory and Toys

by: C. Sven Johnson

Here’s a quick note to call attention to something that might be of interest: Another avatar fabbing outfit has set up shop. Most of you are probably already aware of Fabjectory, the service that’s been “3D printing” Second Life avatars and objects for the last year or so. Well now there’s a service available for fabbing World of Warcraft game characters.

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January 10, 2008

Things Are Not Always as Simple as They Seem

by: George Silverman

The New Hampshire Primary is a cautionary marketing tale.

The polls missed the Clinton victory by a mile yesterday, yet they were right on target with the McCain victory. Why?

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The Future Belongs to Small Creative Hot Shops +Digital Strategy Consultants+Global Media Agency?

by: Idris Mootee

Back in the 80s clients only work with their official appointed agencies and these global agencies continued expanding their service to other below the line and other downstream promotional activities. There were a few attempts to move upstream but largely failed. Then in late 90s during the early days of the Internet clients flocked to new Interactive shops to look for new ideas in digital marketing. After 1-1-2 years many of the first generation of interactive agencies are now part of the OMC/WPP/IPG? Publicis families.

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Starbucks turns to its founder for a spark of innovation

by: Dominic Basulto

Howard_schultz_starbucks The return of Howard Schultz to Starbucks in the CEO role -- combined with the deluge of press attention about the looming showdown between McDonald's and Starbucks for the hearts and minds of coffee drinkers around the world -- raises a very interesting question: To what extent can the founder of a company spark a turnaround by returning to the CEO role?

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The Art of the Signup Page

by: Guy Kawasaki

iStock_000001093093XSmall.jpg

A site's signup page is the second most important page on a site (the most important is the home page itself) because this is where you're asking for committment. Everyone worries about the home page (and still don't do a good job), but most companies do a poor job with the signup page.

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Neuromarketing Shoots Itself in the Foot

by: Roger Dooley

Neuromarketers may be their own worst enemies. Neuromarketing, and its slightly more established sibling, neuroeconomics, are exciting areas in which new research findings pop up every week. Unfortunately, the rush to commercialize the technology seems to lead to an overabundance of hype and claims that are difficult to back up. A good example is the recent New York Times Op-Ed piece This Is Your Brain on Politics which we chronicled in Political Neuromarketing.

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January 9, 2008

Merrill Lynch 2008 Internet Trends Report

by: Guy Kawasaki

A broker friend of mine sent me this Merrill Lynch report, "Top Internet Themes for 1H'08", by Justin Post. The report contains useful information if you're in online businesses. It discusses these six themes/events:

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Infinite Touch Points

by: David Armano

I am fairly certain that we are moving toward a time where the way we interact with brands and their products and services will seem infinite.

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The Age of the Free MP3 Player

by: David Jennings

This is the season where many bloggers are providing their predictions for the year ahead. I tend to opt out of these because a year is both too long and too short to foresee many types of change, which are like rainstorms or earthquakes: you know one's coming, but you don't know quite when or where until the early warning signs appear. I'm more of a Long Bets man, so today I'm going to revisit something I've touched on occasionally in the past, most recently nearly two years ago: the falling price of MP3 players and the possible implications for listening/buying experiences.

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January 8, 2008

Your New Year Resolution - Unlock Your Creative Mind

by: Idris Mootee

This is a warm day and it feels like spring here in Washington DC, unfortunately I've spent most of the day in a hotel (I'd love this Park Hyatt that I am staying because they have has a amazing selection of teas).

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Serious Games Radically Enhancing Spectator Experience At Public Media Events

by: Eliane Alhadeff

On 30th November Visualise was at the Wales Rally for the first public trial of the enhanced Visualise system.

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Take the Entrepreneurship Test

by: Guy Kawasaki

9780300113310.jpgScott Shane of Case Western recently published The Illusions of Entrepreneurship: The Costly Myths That Entrepreneurs, Investors, and Policy Makers Live By. In the book, he bursts many of the bubbles of entrepreneurship in America.

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"Spamturitis" and Facebook's Signal to Noise Factor

by: David Armano

"Spamturitis" is the combination of too much spam combined with too many features.  If you look at the above (below) note from Marcus Brown—you can see he's had enough of Facebook.

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January 7, 2008

Street Graffiti - Another Reason to Visit Rio de Janeiro

by: Scott Goodson

Picture_32Rio de Janeiro is the most spectacular city in the world against any criteria. Mine include "views" (Rio scores 100%), "Music" (again Rio gets the highest marks), “Beaches” (Impenema and Copacabana!). And “Beautiful women” (ok, ok it's a little chauvinistic but true none-the-less!), again Rio gets full marks. But something else is incredible about Rio, and it’s something you may least expect – graffiti.

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Gary Hirshberg: Changing the Culture and 'Stirring It Up'

by: Joel Makower

I've long been an admirer of Gary Hirshberg, the idealistic and iconoclastic "CE-Yo" of organic yogurt maker Stonyfield Farm, which he co-founded in 1983. I first met Hirshberg a decade later, in 1993, when researching my book about corporate social responsibility, Beyond the Bottom Line.

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Cosmetic Neurology: Brain-Boosting Drugs

by: Roger Dooley

What’s the next big frontier in pharmaceutical marketing? Blockbuster drugs seem harder to develop these days, and it’s getting more difficult to sell minor tweaks to old products as major breakthroughs. It’s even getting more challenging to talk to physicians, as many of the old ploys to get face time (expensive meals, honoraria, etc.) are being abandoned.

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January 6, 2008

Does Your Retail Have a Soul?

by: David Polinchock

I know, you're thinking that it's a dumb question relating to a whole bunch of mumbo jumbo, new age stuff, but let me explain. On the Friday after Christmas, Sarah DaVanzo & I spent the day walking through all of the shops along Madison Avenue, starting at about 59th Street. We visited all of the high-end, luxury stores for about 20 blocks and what we found were stores without a soul. Stores that had no energy, no life to them and were, in many cases didn't have many people in them either.

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Consumers Treat Advertising Like Trains

by: Lynette Webb

At my old agency we used to sometimes talk about “the immunised consumer”. The point we were trying to make was that the practice of ad avoidance isn’t just to do with tools that people employ to block out ads - be it the fast-forward button on a DVR, pop-up blocker, etc.

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what are marketing and advertising's social responsibilities wrt youth?

by: danah boyd

A new report by the UK National Union of Teachers - Growing up in a material world - shows that contemporary marketing and commercialization practices have devastating consequences on youth:

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B-Week Innovation Predictions 2008 - Some Thoughts

by: Idris Mootee

I just finished reading Business Week' s latest "Innovation Predictions 2008" and there are 3 things that I am interested most since they resonate with what my company is doing and my personal interest. Let's look at those three:

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January 5, 2008

The Biggest Hinderance to Innovation in an Organization Is...

by: Design Translator

The CEO!

Bruce Nussbaum, the person that I see playing an important role in bridging the gap between design/innovation and business, offers up his “Top Ten Innovation Mistakes”. While a good read in general, I find his first point is by far the most important and salient.

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The Future Of Serious Games

by: Eliane Alhadeff

Games that provide players with opportunities to learn and understand complex situations or different points of view have emerged as a distinct subset of videogames.

Increasingly, creators are taking the definitions of “play” and “learn” in new directions, often blending the two creatively.

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2008 Prediction #5: Talk Less, Do More

by: Jonathan Salem Baskin

Ok, you probably know by now that I'm no Nostradamus.

I'm less interested in making predictions of what will be, but rather forecasting issues that might be relevant to us, whether as trends impacting business...or potential areas of experimentation and exploration that could prompt said trends.

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remix culture and fair use: a new study

by: danah boyd

Folks over at the Center for Social Media have just released a new study on copyright and creativity. They identify nine common types of re-appropriation practices that use copyrighted material:

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Investing in Green Innovation

by: David Wigder

As companies plan their green investment strategies for 2008 and beyond, they should take into account that caps on carbon emissions are all but inevitable in the future. In fact, it is highly likely that caps will be in place in the US within the next few years. The 187 nations that attended the UN climate conference last month in Bali (including the US) agreed to negotiate a successor agreement to Kyoto by the end of 2009. Perhaps more importantly, Congress already has several climate bills under consideration.

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January 4, 2008

2008 Prediction #4: Less Search, More Found

by: Jonathan Salem Baskin

If 2007 was a year wherein lots of companies got their collective heads around Internet search, 2008 could be the year they start thinking about what to do when they're found.

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The M.I.A. Predictions

by: C. Sven Johnson

I’m not much for official predictions, so I won’t bother to make any such announcements here. From my perspective, most people posting prediction lists haven’t really given those predictions sufficient thought and are either doing it because everyone else is (which is somewhat at odds with making worthwhile predictions in the first place, afaic) and/or because they think it’ll drive traffic to their website (which again plays to the “color inside the lines” crowd mentality).

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The Cooling of Russian Design, Web and Advertising

by: Scott Goodson

Some very hot graphics and design are coming out of Russia and the Ukraine. Sitting here in StrawberryFrog New York, I am glued to the very cool studios along the Volga. Or should I say Nile...as in Nile Studio, a very hot shop in a very cold landscape, with a very funky website.

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A few more social networking sites

by: Dick Stroud

Thanks to Chuck Nyren the list of 50-plus social networking sites has grown a little longer. See his comments to my recent post.

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January 3, 2008

B2B Public Relations & Blogs: Policy, Resources, Process & Promotion

by: Josh Hawkins

A recent survey of business reporters shows that over 80 percent say they use, or would use, blogs as a primary or secondary source of information for news stories. This is a pretty serious wakeup call for anyone doing B2B PR. If you don't already have a social media program in place, it's time to get started. But while the mechanics of launching a blog are straightforward, there are a number of questions to ask and strategic decisions you need to make in order to ensure a successful blog initiative.

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New Year's top resolution: Managing your online reputation!

by: Christian Smagg

Well, 2008 has arrived, along with the New Year's resolutions and the ever-present pundit predictions. Now that we're on the other side of the New Year, I thought I would share my thoughts on what I feel should be one of the companies' top priorities - and probably their number 1 resolution for this year: Efficiently managing their online reputation.

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Partnership Pitfalls and Avoiding Murder

by: Roger Dooley

While flipping channels, I ran across an episode of City Confidential, a show that takes viewers on a trip to an American city while recounting a murder there. This particular episode involved two business partners - one was convicted of killing the other. The murder victim was apparently exceptionally hard working and capable, and was abandoning the shared business due to the poor performance and lack of effort on the part of the other owner.

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2008 Prediction #3: Play More Games

by: Jonathan Salem Baskin

In 2008, we're all going to move closer to becoming gamers.

I'm not talking just players of actual games, per se, although those segments of consumers are growing exponentially:

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January 2, 2008

Knowledge Handling - the Neglected Opportunity

by: Sigurd Rinde

I believe we are making a huge and unconscious mistake in how we handle knowledge; how we capture, organise and distribute facts and information for assimilation. It might have a wide-ranging negative impact on all what we do, and I think we should do something about it.

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Clients Are Demanding Agencies to Reinvent Themselves

by: Idris Mootee

WSJ reported today that the Web's emergence is now forcing ad executives to succumb to marketers' demands that agencies reinvent how ads are created, and forget their TV-centric approach. This is a really good piece that reflects exactly the big challenges. They reported that clients are even calling for changes in the way ad firms are structured. But until now, few advertisers have spent more than 5% to 10% of their marketing budgets online. With the growth of online video and social networking, ad experts expect that percentage to jump significantly this year. Many senior marketing executives are looking at anything from 10% to as much as 35% or total ad spend.

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8 Thoughts for 2008

by: Alain Thys

At Futurelab we've decided not to do any New Year Cards or gifts, yet instead put the money into Kiva loans. Still, as we did want to convey you our best wishes, we put together this short presentation with eight things we ponder as the new year is upon us (and you might want to give some thought as well).

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50 New B2B Marketing Blogs

by: Jon Miller

Here are 50 more blogs about business-to-business marketing, bringing the total on the complete Big List of B2B Marketing Blogs to 138 blogs.

B2B marketing still lags far behind other categories of marketing blogs, so please keep letting me know via comments if you find any B2B blogs that I missed.

As always, here is the updated B2B marketing blog OPML file.

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Lists of social networking sites – mainly for the 50-plus

by: Dick Stroud

For the past 3 months I have had a Post-It note on my computer screen saying: “publish a list of social networking sites”. Because I harp-on about the subject so much I often get approached to provide a list of 50-plus sites. Rather than keep doing it by e-mail I thought I would get the details onto my blog. That was in September but other stuff kept getting in the way.

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2008 Prediction #2: Outsource Consent

by: Jonathan Salem Baskin

Here's a funky New Year's resolution for you: I intend to make fewer decisions on my own, and instead outsource them to people I don’t even know.

I don't think I'll be alone in doing so.

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January 1, 2008

An ad that seems to work across the generations

by: Dick Stroud

See what you think. This was one of the most popular ads in the UK during 2007. From anecdotal evidence it seemed to be particulary high on its age-neutrality rating.

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Converging Toys, Part II (*Updated*)

by: C. Sven Johnson

{Update: It’s great to see an entry like the one I came across on Kim Pallister’s blog yesterday (Link). I’d learned about Build-A-Bear Workshop sometime last Summer iirc [Note: as I thought… on Raph Koster’s blog - Link], and my thoughts then were very much the same as what he details in his post, and pretty much follow the kinds of things I’ve been discussing here in other entries.

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Converging Toys, Part II

by: C. Sven Johnson

Some time back I wrote a blog entry titled, “Converging Toys, Part I” with the intention of writing a “Part II” shortly after. Needless to say, this follow-up is a long time in coming, but I can’t think of a better time than now, as it comes so soon after Christmas.

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2008 Prediction #1: Finish Conversations

by: Jonathan Salem Baskin

It's very likely that we're going to hear lots more in 2008 about the magic and glory of endless conversation. I'm going to suggest that we might see just the opposite start happening or, if not, that we should.

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