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On this blog we assemble the world's sharpest minds in marketing and strategy innovation. People who spark exceptional insights in their field of expertise and inspire their readers to action.

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February 29, 2008

Q+A With Chris Gokiert: COO of Critical Mass, Chief Guitar Hero + Karaoke Coach

by: David Armano 

Chris Gokiert is the COO for Critical Mass (the company I work for).  Though Chris started his career as a  working archaeologist, he eventually found his way into the ever changing world of digital media and has never left it. 

Continue reading "Q+A With Chris Gokiert: COO of Critical Mass, Chief Guitar Hero + Karaoke Coach" »

Simulating the Coffee Drinker's Nose

by: Roger Dooley

Is Scratch 'n Sniff Starbucks in our future?

No industry focuses as much on olfactory marketing as the coffee business. Starbucks recently dumped its breakfast eggs because their smell didn't pair well with the coffee aroma. Nestlé unit Nespresso has not only modified its home brewing equipment to release more enticing smells, they have even launched a chain of coffee shops after finding that more than half of the coffee drinking experience came from the shop environment (see Sensory Marketing to Jolt Espresso Sales). Now, those clever coffee fanatics at Nestlé have found way to analyze the components of coffee aromas that lets them predict how real human noses will respond to those smells.

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Since When Has Everyone Become an Ethnographic Expert!

by: Idris Mootee 

There is so much hype around innovation, (including customer inspired innovation) and ethnography these days almost every research firm is telling you that they do ethnography and every design firm is an innovation firm.

Continue reading "Since When Has Everyone Become an Ethnographic Expert!" »

February 28, 2008

The Globalization of Facebook

by: Scott Goodson

Fred Wilson points out in his blog that Facebook is not experiencing a decline but rather it has reached a plateau in the USA. Look a few feet outside the US border and we see a very different picture.

Continue reading "The Globalization of Facebook" »

Despicable Use of In-Game Advertising

by: Ilya Vedrashko

Gamespot's Dubious Honors Awards for despicable use of in-game advertising:

2004 (Need for Speed Underground)
2005 (SWAT 4, where the dynamic in-game ads made one of the first appearances)
2006 (Fight Night Round 3, a boxing game with the Burger King's King in it)
2007 (Need for Speed ProStreet):

Continue reading "Despicable Use of In-Game Advertising " »

G4H 2008: XRtainment Zone - Beyond Serious Games For Workouts

by: Eliane Alhadeff

Dr. Ernie Medina and his partners launched their first XRtainment Zone in California last year. The mission of XRtainment Zone is to provide families and kids of all ages a fitness club of their own "where working out is all play."

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Companies Stall Because They Don't Listen to Customers

by: John Caddell

The Stall Points Initiative is an effort by the Corporate Executive Board, a business research group, to pinpoint why companies suddenly stop growing, then stagnate or decline for years thereafter.

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February 27, 2008

Decoding CEO Faces

by: Roger Dooley

The basic concept of facial coding is that a trained observer can detect fleeting facial movements that indicate the true emotions that the subject is experiencing, even if the subject is trying to conceal those emotions.

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Enterprise 2.0 Fear Factor: Overcoming Risks, Uncertainties and Doubts

by: Christian Smagg

There are risks associated with adopting any new technology, and Enterprise 2.0 is no different. Enterprise 2.0 holds the promise of dramatically increasing business productivity, stimulating greater innovation, and creating tighter connections between employees, as well as with partners, suppliers and customers.

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"Big Think Strategy" Is a Fun, Inspiring Read on Reinventing Business

by: John Caddell

 

Every CEO these days wants to reinvent her business. One problem is thinking big enough. Being part of an industry, a market, a sector tends to limit a company's peripheral vision. How do companies break out of their comfort zone and find strategies that take advantage of their unique strengths while opening up new markets?

Continue reading ""Big Think Strategy" Is a Fun, Inspiring Read on Reinventing Business" »

February 26, 2008

The Communist Manifesto of Chris Anderson

by: Ilya Vedrashko



Deep under the layers of acquired historical meanings lies an often overlooked core of the economic theory that describes production of goods under public ownership, their free exchange, and their free consumption by all members of the society according to their needs.

Continue reading "The Communist Manifesto of Chris Anderson" »

The Strange Birth of the Banana Box Retailer

by: Dominic Basulto

During times of both economic boom and bust, business innovation tends to flourish. During a boom, flush pockets and rosy visions of the future lead to generous spending on innovation projects. During a bust, the need to hunker down and deal with everyday business reality leads companies to innovative solutions.

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Avenue A Razorfish 2008 Digital Outlook Report

by: Guy Kawasaki 

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Avenue A Razorfish released the 2008 Digital Outlook Report yesterday. The purpose of the report is to help Avenue A's clients understand consumer behavior in the digital space.

Continue reading "Avenue A Razorfish 2008 Digital Outlook Report" »

Enterprise 2.0 Fear Factor: Overcoming Risks, Uncertainties and Doubts

by: Christian Smagg

There are risks associated with adopting any new technology, and Enterprise 2.0 is no different. Enterprise 2.0 holds the promise of dramatically increasing business productivity, stimulating greater innovation, and creating tighter connections between employees, as well as with partners, suppliers and customers.

Continue reading "Enterprise 2.0 Fear Factor: Overcoming Risks, Uncertainties and Doubts" »

February 25, 2008

Building an Innovative Culture - What Does It Mean?

by: Idris Mootee

Our move to the new office is almost complete. The latest batch of Herman Miller Nelson Sweg tables arrived. I always think the starting point of building an innovative culture is the workplace.

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Thinking Through The "3 U's"...

by: David Armano

I'm updating some thinking on the "3 U's". The word and idea of "Unity" doesn't quite work even though there is some overlap in my thinking. So here's another take swapping the idea of "ubiquity" for "unity". Seems more appropriate. Let me know what you think.

Continue reading "Thinking Through The "3 U's"..." »

Is Consciousness Overrated?

by: Roger Dooley

Evidence continues to pile up demonstrating that our brains process information without our conscious awareness, and that our behavior can be affected by these stimuli.

Continue reading "Is Consciousness Overrated?" »

February 24, 2008

The 3 U's: A Model for "Advertising" in the App Economy

by: David Armano

BusinessWeek's Bruce Nussbaum recently wrote a terrific post in which he dissects the effects of social media in the business world. In part of his write up, he analyzes the My Vegas effort. While of course I think that's great--what he says here really stuck with me:

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The Future of Reputation: Gossip, Rumor, and Privacy on the Internet

by: danah boyd

When I was last in DC, I had lunch with Daniel Solove and we were talking about book publishing. He had been thinking of making his book downloadable under Creative Commons and I was like DO IT DO IT! This is the kind of book that is sooo relevant so many different audiences who would never hear about it through traditional advertising. My thought is that if it were available online, it could whet folks appetite before buying it (cuz printing it out is painful and reading it online is not wonderful either and your Kindle doesn't support PDFs). Introducing...

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Russian Gmail Ad: Killer Paper Prototyping

by: Ilya Vedrashko

This spot for Russian Gmail (Saatchi Moscow, via Armando) is a great demonstration of the paper prototyping method (see a wiki definition, and a good book).

Continue reading "Russian Gmail Ad: Killer Paper Prototyping" »

February 23, 2008

Does Your Business Strategy Have a Purpose?

by: Idris Mootee

The following is one of my first few posts on this blog back in July last year, I thought it is worth sharing with you again here. The conversation started when a friend of mine called me and wanted to talk about his new venture idea. I am happy for him. No question that it is a big decision to give up your job and go after your dream. The question came up was "why", is it about money or is it about something else?

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one company, ten brands: lessons from retail for tech companies

by: danah boyd

Lots of folks are unaware that multiple brands are owned by the same company (e.g., the same company owns Gap, Banana Republic, Old Navy). Consumer activists often complain that this practice is deceptive because it tricks consumers into believing that there are big distinctions between brands when, often, the differences are minimal. Personally, while I'd love to see more consumer brand awareness, but I think that brand distinctions play an important role. I just wish that the tech industry would figure this out.

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The greying of Mickey Mouse

by: Dick Stroud

A short supply of kids but a plentiful supply of oldies means if you are Walt Disney you need to take some drastic action.

Continue reading " The greying of Mickey Mouse" »

February 22, 2008

Serious Games Creating Entertaining Branding Experiences

by: Eliane Alhadeff

In malls, theaters and other spaces, Reactrix creates highly entertaining branding displays that respond to the physical movements of the audience.

The resulting "brand play" makes Reactrix the highest engagement advertising available today and reaches top-market venues with monthly traffic exceeding 100 million.

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Why the Absolut Campaign Switch Worked

by: Roger Dooley

Last year, Absolut abandoned its classic "bottle" ad campaign. That long-running series of ads featured the shape of an Absolut bottle cleverly concealed in an illustration, and was largely responsible for establishing Absolut vodka as one of the most popular and well-recognized brands in the spirits field. I was surprised by the change, but even wildly successful ad programs eventually have to break with the past.

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Interaction 08 Videos

by: David Armano

So here's a video of my talk at Interaction 08
...And here's why you should watch it:

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February 21, 2008

Kerri Martin. Goodson Does The People - Lunchtime Chats

by: Scott Goodson

Here is my second interview in a series of interesting and wonderful personalities who are shaping the marketing landscape.

Continue reading "Kerri Martin. Goodson Does The People - Lunchtime Chats" »

Clusters + Connectors

by: David Armano

I've described tightly knit online communities as "clusters" and manifestations of social media such as blogs (or widgets) as "connectors".  In recent weeks I've read a couple of perspectives that emphasize preferences for one over the other.  Some of us like forums:

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February 20, 2008

Does Irritating Your Customers Work?

by: Roger Dooley

One of the most annoying series of commercials is for HeadOn, an analgesic which one rubs on one's forehead to (supposedly) cure headaches. Does HeadOn work? I have no idea, but it seems doubtful.

Continue reading "Does Irritating Your Customers Work?" »

10 Design Thinking Principles for Strategic Business Innovation

by: Idris Mootee

I was often asked the question of what "design thinking" has to do with business strategy. When talked about "design thinking" people refer to aesthetics (mainly high stlye design or usability) and generally they cannot relate to strategy (strategy means spreadsheet).

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Power 3.0: Kinder, Gentler, and Better

by: Guy Kawasaki

Choose your weapon:
Power 1.0 = muscle and weapons
Power 2.0 = money, market share, or brain power

Continue reading "Power 3.0: Kinder, Gentler, and Better" »

February 19, 2008

Stanley Hainsworth, Creative Director of Starbucks. Goodson Does The People - Lunchtime Chats

by: Scott Goodson

I want to do a confrere-to-confrere interview series on this blog. Nothing too serious, just chats with the those people out there who are the most interesting and wonderful minds in the advertising and culture business. Sounds like fun, no? Not necessarily the media darlings or the most famous names, but just people I like and admire and learn from.

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Green Corporate Communications: The Unstoppable Urge to Talk the Talk

by: Joel Makower

I've spent the past few weeks on the road talking about the State of Green Business, listening to the questions and concerns of audiences at the companies and conferences I've addressed. There's one constant query: In a world gone green, how does a company make itself heard, credibly and authentically? And how does it do this in a way that minimizes the risks of being charged with greenwash, or worse?

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The Renewable Electron Economy XIII: Valuing Energy and Energy Services

by: Michael Hoexter

The events of December when the US Congress dropped an extension of the existing tax credits for renewable energy from the 2007 energy bill have highlighted the need for the renewable energy industry to take a different tack in the area of policy support and marketing strategy.

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February 18, 2008

Let Them Eat Cake

by: Alain Thys

With all the attention going to the Obama-Clinton competition, one would almost forget that Russia is having its own style of election fever.  Marina Natanova (thx !) just sent me this image which I think wins the award for most unusual political advertising ever.

Continue reading "Let Them Eat Cake" »

The Clue Train 10 years on

by: Karl Long

The cluetrain manifesto, a book conceived 10 years ago, predicted and described many of the forces that have been most disruptive to business enabled through "web 2.0″.

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GDC08: Serious Games As Passively Multiplayer Online Games

by: Eliane Alhadeff

Passively Multiplayer Online Games! We're already playing them; especially as we increasingly hang out with other people on the internets. And as the internets move into our pockets, our cities, our cars and our social lives!

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February 17, 2008

Marc Laperrouza on Mobile Telephony in China (LIFT'08)

by: Alexander Osterwalder

This post might be a little outside of my usual scope. However, I think the video shot at the LIFT conference with my friend Marc Laperrouza, nicely puts the spotlight on Asia, the most important region of tomorrow's world. Marc gives some particularly interesting insights into Asia's telecom sector.

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Who clicks on ads? (Revisited with data)

by: danah boyd

Two months ago, I ruffled some feathers with a post called Who clicks on ads? And what might this mean? Lacking any good public research, I pointed to a blog post by an AOL Global Advertising Strategy guy talking about research they did on AOL ad clickers. The report was by no means generalizable to all ad clickers, but it made a significant point: ad clickers are not representative of the population at large. Still, there were folks that were annoyed that I wasn't pointing to pubic data, especially when I continued on to make my own hypotheses about who these heavy clickers are.

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