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On this blog we assemble the world's sharpest minds in marketing and strategy innovation. People who spark exceptional insights in their field of expertise and inspire their readers to action.

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June 30, 2008

Our Latest Trend Forecast: Widget Culture, Crowd Madness, Eco-Maniac, Privacy Frantic and Nearly Free

by: Idris Mootee

A very busy Sunday night trying to get ahead before week starts. I have been getting lots of calls and emails from organizations that want to discuss equity partnership with Idea Couture last few weeks. They range from agency holding companies to big tech players. Will continue with these dialogues and in the meantime work out our 2 year plan. Just reviewing our latest trend forecast for the next 18 months and I thought I would share some of them with you here.

Continue reading "Our Latest Trend Forecast: Widget Culture, Crowd Madness, Eco-Maniac, Privacy Frantic and Nearly Free" »

Roughnecks Learn to Learn from Mistakes

by: John Caddell

"Unmasking Manly Men" in the July-August Harvard Business Review Forethought section had a grabby title and a thesis puncturing a resilient stereotype: one of the roughest, most macho, most dangerous industries in the world--offshore oil drilling--has developed a new work culture where workers support each other, where they are open and candid with their feelings, and...my favorite topic...where they admit mistakes and seek to learn from them.

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An Experiment in Crowd-sourcing

by: Matt Rhodes

I had my first real experience of using crowd-sourcing to solve a business problem last week. We’re working on the design and concept for an online community that will be public later in the summer. The community is going to be covering an exciting topic and one that should appeal to a broad range of the target audience. What’s even better is the client is enthusiastic about sponsoring a community about the issues, rather than it having to be overtly product-led.

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June 29, 2008

The Facts & Figures of Brands & Games

by: Rick van der Wal  via Business and Games Blog

The Postbank (Dutch ING bank) in Habbo Hotel and eBay in the console race game GRID. It’s nothing new to see brands make an appearance in games to reach out to various demographics. Marketing agencies have discovered the secret of communicating with those markets hard to reach through traditional advertising. But yesterday at Branded Games 08 we got to see the complete motivation and results of Branded Games as presented by fairly large brands such as Elsevier, Wehkamp and Proctor & Gambles Dreft.

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June 27, 2008

Marketing's Wheel of Misfortune

by: David Armano

One of the ways I have "monetized" this blog and other efforts in the social space has been the privilege of  getting out and speaking to folks in the marketing field from a variety of perspectives.

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The Power of "New"

by: Roger Dooley

new_1.jpgMarketers know there are potent words in advertising, like “Free” and “New.” Neuroscientists have now determined that the appeal of “new” is hard-wired into our brains. Novelty activates our brain’s reward center, which may have been an evolutionary advantage to our ancestors as they encountered new food sources or other elements of survival.

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Consumers Itching to Talk to Brands

by: Matt Rhodes

A new study from ExpoTV shows that 55% of consumers want an ongoing dialogue with brands. The study investigates how brands and consumers interact, and in particular how consumers want brands to engage them. And the results are exciting. In addition to the 55% wanting an ongoing dialogue, 89% of respondents said they would feel more loyal to a brand if they were invited to take part in a feedback group.

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June 26, 2008

Creative Commons Case Study Database

by: Karl Long

I think many of us intuitively know how important Creative Commons is in supporting the co-creativity, like mashups and many kinds of consumer generated content. Now we don't have to rely on our intuition and Creative Commons have created a database of case studies of it's use around the world.

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M&T Bank - Piling on the Fees, It's a Company Easy to Hate

by: John Caddell

A funny thing happened to me at the end of April. While I was on a business trip, our personal checking account with M&T Bank dipped below zero. I didn't get back from the trip till late Friday, then the weekend came. At any rate I didn't find out about the problem till Monday, when I checked the balance on line.

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Are You Trained to Tell Good Stories? Do You Understand the Power of Narrative in Business?

by: Idris Mootee

We know all children love stories. Here's J.K. Rowling, unarguably the master story teller of this century.

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How to Avoid Convergence Collision

by: Matt Rhodes

At the E-consultancy Future of Digital Media conference last week the focus was on two magic words “relevance” and “engagement”. In Ian Jindal’s stimulating and lively talk he correctly pointed out that marketing hasn’t actually changed much, even though where we choose to communicate our messages may have. Consumers are at saturation point so the only thing left is for companies to get better at attracting customers from their competitors. The ‘How’ was the focus of the day. There were three themes:

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The Future of: News Reporting?

by: Iqbal Mohammed

Sometime in the near future, Wikipedia will absorb and back up all the information in the world even as it’s being created. It’s already doing a good job of it – and it’ll only get better.

Continue reading "The Future of: News Reporting?" »

June 25, 2008

The Power Point That Made Me Cry (Because I Was Happy)

by: Karl Long

Your mileage may vary but some of the themes in this slideshow “happiness as your business model” resonate so deeply with me it literally brought tears to my eyes.

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Why User-generated Medical Content Works

by: Matt Rhodes

When people think of user-generated content they often think of the media or publishing. Videos on YouTube, spoofing TV shows or films, and content responding to and expanding upon journalistic or editorial articles abound. But UGC is certainly not limited to these areas. In fact it can work best on any topic where some individuals will have developed a specific interest in or knowledge of the area.

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Business Exposure to Benefit from New Face of Journalism

by: Yann Gourvennec

eye-large.gifAn article by Rachel Meranus: PR Teaching Old Dogs New Tricks Understanding the changing face of journalism can be the key to getting more coverage for your business is providing insight in the media revolution which is unfolding before our very eyes.

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Radical Transparency and the Right to Information

by: Iqbal Mohammed

When WIRED recently announced that transparency is a judo move, they obviously didn't mean what PSFK discovered at the Captial One offices recently.

That gaffe, however, set me thinking.

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June 24, 2008

Bikinis, Babes, and Buying

by: Roger Dooley

thumb_bikini.jpgScantily clad women have been used to sell products to men for decades, and likely for millennia in one form or another. There’s little doubt that the typical male brain is wired to respond to attractive females in revealing attire. But is this a cheap attention-getting trick that has no real impact on sales, or does it actually work? Researchers shed new light on this topic by exposing subjects to either videos of women in bikinis or more neutral videos, and evaluating their decision making ability.

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Letting Primark Engage the Debate

by: Matt Rhodes

I watched the Panorama documentary on the BBC last night about Primark. For those not in the UK, Ireland or Spain, Primark specialises in fast and cheap fashion. They make cheaply priced versions of high-street and cat walk fashion and aim to get it to their stores within weeks of the original outfit first being seen. They claim their cheap prices are due to cost effective production, fast stock turnaround, the fact that they do no marketing and the volumes that they sell. The BBC tonight claimed otherwise.

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Designing for Mobile People Not Mobile Devices

by: Karl  Long

“We must focus on mobile people, not mobile devices. In other words, we are not merely shrinking in size a Web experience, but creating an entirely new platform for communication and interaction.”

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June 23, 2008

New York Times Becomes More Social

by: Matt Rhodes

The New York Times launched a beta version of TimesPeople over the weekend. It’s their first step at adding a social layer onto their site - a recommendations service and mini-social network. It’s works rather simply:

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Should You Build Your Business Strategy Like Doing 'Tai Chi' - It's Non-linear, Adaptive and Is All Judo-Economics

by: Idris Mootee

Strategic planning today is seldom strategic. Many companies label their operations meeting as strategic planning. 90% of the times they use a top-down formal process of articulating a vision and translate that to actions, assuming the word “freeze” while they execute.

Continue reading "Should You Build Your Business Strategy Like Doing 'Tai Chi' - It's Non-linear, Adaptive and Is All Judo-Economics" »

Two Neuromarketing Challenges

by: Roger Dooley

Slate science writer Daniel Engber finds the concept of neuromarketing dubious, and in particular has a problem with FKF Applied Research. FKF has been particularly successful in getting highly visible press coverage of its interpretations of fMRI brain scans.

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June 21, 2008

AARP Launches New Games Web Portal

by: Dick Stroud

AARP recently re-launched its web site. Part of the refresh is a new gaming area (sorry I should have said portal) provided by Arkadium.

Continue reading " AARP Launches New Games Web Portal" »

June 20, 2008

The Biggest Online Fans are Sports Fans

by: Nancy Baym

The European Interactive Advertising Association recently released a study showing that sports fans are twice as likely to use the internet while watching TV than are ‘average’ internet users. As the report on this posted at Netimperative explains:

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HUMMER: Split-Brain Branding

by: Roger Dooley

The last few weeks have had plenty of news about the Hummer brand. The biggest news, of course, is that General Motors announced that they were putting the Hummer line up for review and possible divestment. Just a day or so earlier, Hummer continued its history-making off road run when Team Hummer and Rod Hall Racing scored twin stock class victories in the Baja 500.

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Social Music in the Metaverse

by: Rick van der Wal via Business and Games Blog

music_in_virtual_worlds.jpg

Isn’t it ironic the industry which consistently struggles to monetize its digital content is the business with the highest potential to do so.

Continue reading "Social Music in the Metaverse" »

Brands vs Consumers - Microsoft's Spoof Ad Campaign

by: Matt Rhodes

So Microsoft has entered the world of spoof ads. Charlie’s post earlier this week (here) showed one of the adverts they’ve made. Based on a ‘couple’ the ads parody the disconnect between brands (or rather advertisers) and consumers. Showing how the consumer has moved on, whilst the advertiser hasn’t. How the consumer thinks the relationship isn’t working any more, whilst the advertiser thinks it can.

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June 19, 2008

A Blueprint for Design Education 2.0

by: Design Translator

I often like to get myself into a spot of teaching, collaborating with and critiquing students. I find it enhances and consolidates what I have learned in my career in Design. I do recommend that designers, especially the senior ones, take some time off work to rub shoulders with people in a learning environment.

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Google Is WPP, Omnicom and Publicis' Nightmare

by: Idris Mootee

I was in London with clients last week and I’d also had a meeting with my friend at WPP head office (see picture of their modest head office which houses the best financial minds in the business). We had a great discussion about how they see the ad world’s future.

Continue reading "Google Is WPP, Omnicom and Publicis' Nightmare" »

The Inside Word on Word-of-Mouth Marketing

by: Guy Kawasaki

Word of Mouth - book.jpg

In this interview Dave Balter explains word-of-mouth marketing. Balter founded BzzAgent in 2002. His company has provided word-of-mouth media services for dozens of Fortune 500 companies and has been featured in The New York Times Sunday Magazine, The Wall Street Journal, The Economist, and on National Public Radio. He is also co-founder and current board member of The Word of Mouth Marketing Association.

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June 18, 2008

The Latest Reports: Solar Utilities, Carbon Offsets, and the Emperor's New Clothes

by: Joel Makower

The spring rains have yielded a bumper crop of new reports on the business of green. I've been a bit behind in fielding them, given my travels and last week's highly successful Greener by Design conference. Here are five of the latest:

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Television Broadcast Is Moving To A Multiplicity Model

by: Idris Mootee

Are we getting near an industry breakpoint for the broadcast media and television industry? Macro forces are forcing a collision between the Internet and the world of video and television content distribution. This transformation may last for a few good years until the industry fully reconfigure itself.

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Markers of Status: Different, and Yet the Same

by: danah boyd

(I was asked to respond to some of Clay Shirky's posts on Talking Points Memo Cafe. I figured that this would be a good excuse to blog since I've been a bad bad bad bad blogger lately. What follows is my first blog response.)

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June 17, 2008

Managing and Mocking Identities

by: Nancy Baym

The worlds of politics and fandom have been merging for some time, and it’s never been clearer than in this US election cycle where “user-generated content” from YouTube debate questions to Obama girl videos to Facebook groups to political blogs have been so important and inescapable.

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"The Wall is the Desk of the Future"

by: Alexander Osterwalder

Last Friday I ran a workshop on business model innovation with the management of one of the 5 regions of a top Swiss bank. In the break-out session the bankers split into groups and were supposed to work on huge posters to sketch-out the business model of an innovative bank. That is when I realized how uncommon it still is for executives to think visually and use the wall/poster as a visual thinking aid.

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Internet: Twice as Influential as TV; Eight Times as Print Media

by: Matt Rhodes

A new study, tracking and measuring the impact of the internet on consumer behaviour across three European countries (UK, France and Germany), suggests that the internet is twice as influential as television and eight times as influential as print media. These findings come from the Digital Influence Index study from PR firm Fleishman-Hillard and research firm Harris Interactive.

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New Contributors: Matt Rhodes (4/7)

by: Alain Thys

matthewrhodes.jpgA big Konichi-Wa to yet another inspiring blog contributor here at Futurelab.  Working for the award-winning UK research firm Freshminds, Matt Rhodes specialises in sustainable customer engagement, using social networking and online communities to bring customers and stakeholders closer to the brand.  He's also learning Japanese (but as per his request, we won't test him on it ... "yet" :-)   Please join us in welcoming Matt !

June 16, 2008

Podcast and Presentation from Dublin

by: Dick Stroud

Alex Gibson invited me to Dublin to talk to a meeting of The Pudding Club. Not an offer I could refuse. The idea behind this club is that after a long day in the office marketers can socialise – drink a glass or two of wine – have a bite to eat and listen to a speaker talk about a specific area of marketing. No formality, no PowerPoint. Just listen, discuss, socialise, have fun and hopefully learn something new.

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7 Strategies for B2B Marketing during a Recession: The Definitive Guide

by: Jon Miller

Should B2B marketers change their strategies during a recession? Does a recession always mean marketers have to work even harder to find ways to do more with less? Can a recession create opportunity for smart marketers to grow and thrive? These are some of the topics I recently explored on a panel at the SMX Advanced conference in Seattle.

Continue reading "7 Strategies for B2B Marketing during a Recession: The Definitive Guide" »