Enterprise 2.0 and the Concept of Virtuality
While we we're on the topic of Enterprise 2.0, I remember when Peter Drucker coined the term "knowledge worker" some 15 years ago he was referring to a new class of employee whose basic means of production was no longer making widgets (I don't mean the software widgets, I mean object), but, rather, the effective use of knowledge and creativity. Knowledge worker includes not only the traditional professionals (architects and engineers), but also the creative class and the 'misfits'.
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